Service Warranty
Metalwork
Jacksonville Chrysler Dodge Jeep RAM Collision Center provides a Lifetime Limited Warranty from effective data stated herein, on all metalwork, to include welding and the materials utilized in making collision repairs against cracking, flaking, or deterioration, excluding rust repairs. The Body Shop will repair and repaint, excluding rust repairs, any metalwork warranty, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
Painting
Jacksonville Chrysler Dodge Jeep RAM Collision Center provides a Lifetime Limited Warranty, from effective data stated herein, on painting related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation. The Jacksonville Chrysler Dodge Jeep RAM Collision Center will re-prime, repaint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby (excluding rust repair), at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle. Our paint warranty is valid only over original factory finishes that are free of defect.
Mechanical Repairs
Jacksonville Chrysler Dodge Jeep RAM Collision Center and body shop provides a Lifetime Limited Warranty, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air-conditioning or other electrical assemblies or components from normal wear and tear. The body shop will re-repair any mechanical assembly or component warranty, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
Parts
Jacksonville Chrysler Dodge Jeep RAM Collision Center provides a Lifetime Limited Warranty, from effective data stated herein, unless mfg. warranty is less, on new original equipment manufacturer parts installed by or at the shop, excluding suspension, air conditioning or other electrical components. (Please Note: Shop warranty does not exceed Manufacturer warranty.) The Jacksonville Chrysler Dodge Jeep RAM Collision Center will repair or replace any defective part warranty hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, and care of the vehicle.
Claim Process
A claim on this warranty should be turned in to the Collision Center Director. The vehicle will be scheduled and the repairs will be completed in a timely fashion.